I don't have any strong opinions about the site. I don't do a lot of online tobacco shopping, but I did order recently from P&C recently because they sent me a paper catalog in the mail, unrequested as far as I can remember. I enjoyed reading the catalog and placed an order based on my close perusal of same. I placed a second order a few weeks later. I suppose it's like CI in that you get the big list of options that you have to click through, and I agree that it's irritating that I only notice that something is out of stock after I choose it. That said, everything I wanted arrived before I expected it and it was a seamless transaction. I'm neutral. If they send me another catalog in the mail, they will probably suck me in for another order. I enjoyed reading it and pondering the selections in analogue rather than digital format. I hate the spur of the moment purchasing decisions that I have to make online.