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Broke My Savoy :(

Discussion in 'Pipes' started by Shootinok, May 21, 2010.

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  1. Shootinok

    Shootinok Member

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    Dang it!
    I tried to pull the stem on my Dr. Grabow Savoy and the aluminum end pulled out of the stem instead! ;)

    What a bummer.......
     
  2. Rugbysh9

    Rugbysh9 Active Member

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    My condolences, however it may be fixable. Post some pics and lets see if the group can come up with a solution ;) !
     
  3. Shootinok

    Shootinok Member

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    [attachment=605:savoy.jpg]

    Pipe was not hot, only about a month old.
     
  4. Legend

    Legend Member

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    That is a bummer! I heard of it happening before, but it still is not common. According to lot of the folks at the Dr. Grabow Collectors Forum the factory will take care of you if you send it back.
     
  5. ruffinogold

    ruffinogold Ruffinogold-Mayor, I.R.G.E.--At Large. Mayor

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    I'm thinking a little 2 part epoxy . If they take em back that would be best though .
     
  6. Marc

    Marc Active Member

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    I have had that happen to a couple of my Grabow's over the years, the factory will make it right. I have listed their contact information in the links section. Send it back for replacement.
     
  7. Unforgivin

    Unforgivin Active Member

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    Bummer! Yeah send it back. I've had mine over a year with no problems and it's still been a bit warm when I've taken it apart from time to time.

    On a side note; An older guy told me to gently twist as you split those Grabows apart. I do and it works for me.
     
  8. Shootinok

    Shootinok Member

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    Excellent !
    Thanks so much... will send it in.
     
  9. Legend

    Legend Member

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    Be sure to let us know about what happens with your Savoy...
     
  10. Shootinok

    Shootinok Member

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    FIXED !!
    The Dr. Grabow folks sent back my Savoy all fixed :thumb:
    So nice to find a company standing behind their products!
    Makes me think I'll be buying another one -
     
  11. Rugbysh9

    Rugbysh9 Active Member

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    :thumb: I love a story with a happy ending!
     
  12. Bri2k

    Bri2k Active Member

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    The folks at Dr Grabow seem to be a true class act. It's great to see a company like that these days.

    Bri2k
     
  13. 51flgoose

    51flgoose Member

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    :eek:hyeah: Wow - excellent service ... and quick turn-around to boot...
     
  14. Falconeer

    Falconeer Active Member

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    Hi,

    So glad you got it fixed and so quickly; there's nothing worse than losing a pipe you like.

    As prevention's better than cure, what I've done for years with my cobs, briars and meers is to rub a little beeswax over the joint when I take the pipe apart for the first time and this might help and add to the pipes life.

    Happy smoking anyway

    Gerry
     
  15. Legend

    Legend Member

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    I'm glad all is well for you and your treasure...I will be buying a Grabow direct from the factory soon, and will buy in confidence.
     
  16. Unforgivin

    Unforgivin Active Member

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    Same here. They seem to be the best around here for that kind of money...not to mention the service. :cheers:
     
  17. Legend

    Legend Member

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    I just ordered a Duke from the Grabow factory, $19.60 and they ship for free if you buy a pipe. The filters and pipe cleaners were priced great as well.
     
  18. woody

    woody Admin Admin

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    Not a bad price for a new Grabow :)
     
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