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pipe stem

Discussion in 'Pipes' started by rlucas, May 16, 2012.

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  1. rlucas

    rlucas Active Member

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    The stem on my Dr G Royal Duke split. It was from me biting it. Does anyone know where I can get one or repair the one I broke? Have e-mailed dr g but have not had a response. I really like this pipe and woould like to keep smoking it.
     
  2. cobbsmoker

    cobbsmoker Active Member

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    Call the factory direct, ask for Debbie Osborne, she will assist you. The number is 336-372-5521.
     
    dgerwin11 and Spillproof like this.
  3. rlucas

    rlucas Active Member

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    Thank you sir, will call today.
     
  4. user2725

    user2725 Active Member

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    That's a serious bite, I suggest you get some "softy bits"
     
  5. rlucas

    rlucas Active Member

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    Called Ms. Osborne today. Going to cost me $13.00 for a new stem. Have to mail my pipe back to N.C. Going to on Saturday, hopefully back by Decoration Day.
     
  6. Johnny Dingo

    Johnny Dingo Writer of wrongs

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    Nice! I'd have never thought you could get a replacement stem so easily.
     
  7. cobbsmoker

    cobbsmoker Active Member

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    Yes, they have to fit the stem, I should have mentioned that in my previous post, slipped my mind at the time, my apologies! Well now you know how easy it is to get a hold of them direct! :th1:
     
  8. cobbsmoker

    cobbsmoker Active Member

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    Dr. Grabow will take care of their customers, just give them a call! :)
     
  9. rlucas

    rlucas Active Member

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    No apologies needed. I appreciate your help and will smoke a bowl for you when get it back. Hope you don't mind an OTC burley or aro. I know its not a sophisticated pipe but is the first one and I want to keep smoking it. Really do appreciate all the help and the phone number. Oh, Ms Osborne is one sweet lady to talk to as well. Just don't tell the wife.
     
    Basil Meadows likes this.
  10. cobbsmoker

    cobbsmoker Active Member

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    You know, I order stuff from the factory all the time and get my stuff pretty quick but I have never had to send a pipe back for repair.
     
  11. cobbsmoker

    cobbsmoker Active Member

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    I lived in NC for almost 30 years and have always smoked cobs and DG pipes, I am very familiar with Dr. Grabow and the people who make them!
     
  12. rlucas

    rlucas Active Member

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    Was stationed at Ft. Bragg for 9 years. I know about where Sparta is. Loved it in Caroline.
     
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