I've ordered tobacco from Cigars International several times with no issues. But recently I placed an order for 20 packages of pipe cleaners and nothing else. The next day someone called and said that they couldn't verify my "name to my address". (The same address I've had for years). She asked me my age and I told her, 66 yrs old, and I gave her my birthdate. She then asked me to fax or email a copy of my ID. I told her that I wouldn't do that because that is the kind of thing that leads to people getting their ID's stolen. I told her to cancel my order for the pipe cleaners and that I wouldn't be ordering from her company again. Have any of you had something similar happen to you? What do you think about it?