Hi there - having seen a couple of favourable reviews of Millville pipes on here and elsewhere online I decided to pick one up from their small stall in London. Sadly it is far from a success. Every time I have smoked the pipe the red stain has come off on my hands, and managed to make its way onto the previously white "M" logo on the stem (now pink). I presume this will stop happening after a while so I'm not too bothered about it, plus I bought the pipe as a beater (it only cost £15). The bigger problem is that it is impossible to smoke the pipe anywhere near the bottom. As soon as it gets to about the last 1/5 it just refuses to burn. Looking at the chamber it looks like it has been drilled too square at the bottom, which I presume is the reason for the poor smoking quality. My question is, do you think I am within my rights to take it back and ask for my money back, or is this just one that I have to put down to experience? It annoys me that next week I will be going to the Blakemar workshop and will be able to pick up a much better quality pipe for a couple of £ more.